Customer Service Associates for a BPO

Job Description

1. Essential Functions:
· Handling Inbound International Voice call

· Informing clients to avail services for the given products

· Verifying customer details and updating them in the excel sheet.

· Maintain and improve process knowledge through proactive communication.

· Ability to translate complex scenarios/conversations into simple solutions.

· Maintain positive, sales-oriented attitude at all times.

· Meeting Business targets through effective convincing and selling skill.

· Aggressive and yet assertive while dealing with clients.

Desired Profile:

· Experience of at least 3 months and over in a BPO is preferred. Fresher’s having excellent communication skills can also apply.

· Must possess excellent communication skills, good attitude & stability.

· Should be bold to handle mis-managed situations and immediate problem solver.

· Willing to work in .

· Should have good Rapport and Empathy Building.

· Should be able to deliver quality customer service to clients.

· Should be able to diffuse volatile situations when distressed or when talking to irate customers for the dialed process.

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Opening for Financial Planning Associates

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Project Associates / Field In Charge Posts in Bangalore – Central Power Research Institute

5 Vacancies at Central Power Research Institute for Engg. Graduate candidates. Apply Before 16th August 2011

Name of the Institute: Central Power Research Institute

Advertisement No. CPRI/01/2011

Central Power Research Institute invites applications for the following posts:

Job Number: 01
Job Designation: Project Associates
Number of Positions: 04 (Four)
Pay Scale: Rs. 16000
Educational Qualification: Degree in Electrical/ Electrical & Electronics Engineering
Desirable: Experience in power distribution, willing to travel extensively and working knowledge of Malayalam. Local candidates will be preferred.

Job Number: 02
Job Designation: Field In Charge
Number of Positions: 01 (One)
Pay Scale: Rs. 20000 pm + HRA
Educational Qualification: Graduate in Electrical/Electrical & Electronics Engineering. Minimum 10 years of experience in distribution system. Well versed with REC construction standards.
Desirable: Retired local KSEB (ESCOM) Engineers of the rank of Executive Engineer and above with knowledge of Malayalam.

Location of Posting: Bangalore

Application Form: http://www.cpri.in/others/careers/Careers_Advertisement_%20No_%20CPRIbar01bar2011.pdf

How To Apply For Opening: Interested candidates may apply as per the format, furnishing complete bio data along with attested copies of all testimonials and recent passport size photograph to Chief Administrative Officer, Central Power Research Institute, Sir C.V Raman Road, P.B. No. 8066, Sadashivnagar PO, Bangalore-560 080, in a cover superscribing the post applied for, on or before 16.08.2011.

Last Date To Apply: 16th August 2011

Contact Address: Central Power Research Institute, (A Govt. of India Society), Ministry of Power, Post Box No. 8066. Sir C. V. Raman Road, Sadashivanagar Post Bangalore 560 080

Advertisement Details: http://www.cpri.in/others/careers/Careers_Advertisement_%20No_%20CPRIbar01bar2011.pdf

Mumbai – Associates Recruitment 2011 – Bombay High Court

6 Vacancies at Bombay High Court with pay Rs.15600-39100 for LLB candidates. Apply Before 31st July 2011

Name of the Government Organization: Bombay High Court

Bombay High Court invites applications for the following posts:

Job Designation: Associates

Number of Positions: 06 (Six)

Pay Scale: Rs.15600-39100/- + G.P.6600

Educational Qualification: The Staff members of the High Court of Bombay and subordinate judiciary must possess University degree in Law from recognised University (3) possess Computer Certificate about proficiency in operation of word processor, M.S.Office, M.S.Word, Wordstar7 or Linux.

Desirable: (a) who have minimum speed of 80 w.p.m. to Shorthand and 35 w.p.m.in typing; ( b ) who is able to read, write and speak Marathi.

Location of Posting: Mumbai

Application Fee: The candidate should enclose a self addressed duly stamped envelope along with the application. The Postal Order of Rs.50/-drawn in the name of “The Registrar (O.S.)/Prothonotary and Senior Master, High Court, Bombay,” be also sent along with the application form for the aforesaid posts to meet the expenses of processing the application.

Application Form: http://bombayhighcourt.nic.in/site/recruit/Advt_Associate_28062011.pdf

How To Apply For Opening: The candidates should send the applications in prescribed format on plain paper affixing a recent passport size photograph signed across the same in such a manner that part of the signature should come on photograph and remaining on portion of application form. The application form should be neatly filled in or got typed. The application for the above post should be addressed to “The Registrar (O.S.)/ Prothonotary and Senior Master, R.No.23, First Floor, High Court Main Building, High Court, Fort, Bombay – 400 032” and be sent only by “R.P.A.D./Speed Post” in an envelope duly superscribed with the words “ Application for the post of Associate” so as to reach this Office on or before 31st July 2011. The candidate should enclose a self addressed duly stamped envelope along with the application.

Last Date To Apply: 31st July 2011

Contact Address: Bombay High Court, Mumbai

Advertisement Details: http://bombayhighcourt.nic.in/site/recruit/Advt_Associate_28062011.pdf

Indian Institute of Foreign Trade – Research/Programme Associates Jobs in Kolkata

Various Vacancies at Indian Institute of Foreign Trade with pay Rs.23000-26000 for PG candidates. Apply Before 5th July 2011

Name of the Institute: Indian Institute of Foreign Trade (IIFT)

Indian Institute of Foreign Trade (IIFT) invites applications for the following posts:

Job Designation: Research/Programme Associates

Pay Scale: Rs. 23,000 for Post-Graduate candidates and Rs. 26,000 for Ph.D.candidates.

Educational Qualification: The candidate should be a Post Graduate in any discipline preferably in Economics/International Business / Management or related discipline with good academic record and should possess excellent command over written and spoken English. Experience of carrying out programme related documentation in academic institution or research organization e.g. data analysis, exploratory research and project coordination is desirable.

Location of Posting: Kolkata

How To Apply For Opening: Candidates may send their complete resumes along with two references within 05/07/2011 to: Dr. K Rangarajan,Centre head & Pprofessor, IIFT, Kolkata Campus, J1/14 EP & GP Block, Sector V, Kolkata -700 091, e-mail: head_kol@iift.ac.in.

Last Date To Apply: 5th July 2011

Contact Address: IIFT, Kolkata Campus, J1/14 EP & GP Block, Sector V, Kolkata -700 091

Advertisement Details: http://www.iift.edu/iift/extras/RAPA_Kol_20062011.pdf