1) Responsible for addressing the SAP SD/MM/IM/FI & WM issues raised by Nano and JLR spares users,
2) Provide support to users at all locations,
3) To maintain Master Data
4) To understand the users’ requirements & create business process documents for transforming the same into SAP system configuration,
5) to do improvement in system to improve productivity & reduce costs,
6) to associate with Service Providers for resolution of various SAP Issues & new development.
7) providing support to CRMDMS users for resolution of the queries & issues
8) To associate with CRM team for resolution of users problems & for implementing new developments in CRM.
9) To provide training to users as required,
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